RMM for MSPs · by Skiwi BV
Windows fleets, managed. An AI engineer that asks before it acts.
AIT is remote monitoring and management for the customers you look after: a lightweight agent on every Windows device, a dashboard for your technicians, and — in development — an AI support engineer that investigates with read-only tools and proposes the fix.
Product
What it does
The parts of an RMM a technician uses every day, and an assistant that does the looking so the technician does the deciding.
Inventory & health
Hardware, OS, disk, memory and thermals for every managed Windows device, measured by the agent and shown as measured.
Findings
Disk filling up, agent offline, a service that keeps crashing, a blue screen, a pending reboot — raised from what the agent measured and tracked to resolution.
Scripts & schedules
A shared script library with run-now, streamed output and schedules, every run attributed and logged.
Remote terminal & desktop
Straight from the dashboard, behind MFA step-up and audited end to end, with an on-screen indicator on the device while a session is live.
AI support engineerIn development
Diagnoses with read-only tools, proposes a fix, and asks before it acts. Runs only the tools your policy allows.
Built for MSPs
One login across the customers you manage, with per-customer access the customer can see and revoke.
Trust
Built on four principles
An RMM holds the keys to every device it manages. These are the rules AIT is built to, not a policy it asks you to trust.
Only measured data
Every number in the dashboard and every sentence the AI support engineer says comes from something the agent observed. No estimates dressed up as facts, no placeholder figures.
Vetted tools, never raw shell
The AI works through a registry of named tools with typed inputs and outputs. What it may run on a device is decided by your policy, per organisation — and it cannot step outside it.
Reversible and accountable
Fixes are proposed before they are applied where Windows allows it, and every action — by a technician, a policy or the AI — lands in the audit log with who did it and what changed.
Least privilege by default
Remote access sits behind MFA step-up. A technician who lacks a permission does not see the control at all. Access a customer grants, the customer can take back.
Pricing
Per managed endpoint
One subscription per organisation, priced by the devices you manage. Prices are published with the billing release.
Prices are not published yet
Until they are, create an account, run AIT on a real fleet at no charge, and tell us what breaks. No card is asked for.
Agent
Get the agent
A Windows service, a session helper and a tray assistant, in one installer. Windows 10 and 11, 64-bit.
- The SHA-256 of every release is published next to the download.
- Unattended install with an enrolment token, for rollout through another tool.
- Updates roll out by percentage and are checksum-verified before they run.